FREQUENTLY ASKED QUESTIONS!

 

Common problems easily resolved...

  • Problem: A message keeps appearing..."Your Username and Password is incorrect. Please login again."

  • Solution: Do not try to log in...simply click on..."New Members to Register your Account Click here!" and follow the instructions to register. If you have already registered and you have just forgot your login information please click here and we will send you your login information
     

  • Problem: You don't know what the team password is.

  • Solution: Refer back to your 'welcome email' or the 'Nine Steps to Success' manual.
     

  • Problem: When you are registered, you find that the system keeps taking you back to the login page and tells you that your session has expired.

  • Solution: If you are an AOL user, you will need to use a different browser such as Internet Explorer as a recent AOL update is causing some AOL users to experience problems logging in.

 

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